As part of our continuous endeavour to enhance the quality of shareholder
services being provided by the company / transfer agent, we solicit your
views and suggestions on the quality of the services being provided by
the Company.
We will highly appreciate if you could spare some of your valuable time
to provide us with feedback relating to the performance of the Company
/ Staff and / or the transfer agent.
The basic parameters that we define for our staff members while dealing
with any shareholder communiqué are as under :
Response time
Quality and completeness of response
Personal initiative
On a qualitative front, we request you to indicate your rating of the
Company’s various facets of Shareholders’ interaction as
enumerated in the questionnaire below on a scale of 1 to 5 as under:
1. Excellent 2.
Very Good 3. Good 4.
Average 5. Poor
