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| Q1. |
What
is the procedure to get change of address recorded
with the Company? |
| Ans. |
Kindly,
send a request letter to the operating office
of the Company at Fixed Deposit Section, Ballarpur
Industies Limited, First India Place, Towe C,
Block A, Mehrauli Gurgaoin Road, Gurgaon - 122
002, providing new address along with old address.
The request letter must be signed by first applicant
in case of individual F.D holders and by authorized
signatories in case of Company, trust, body corporate
or power of attorney holder as per specimen signatures
recorded with the company. In case of change in
the authorized signatories, request letter must
be duly supported by board resolution/ trust deed.
Please, refer to the link below for downloadable
form for change of address request. In case you
are not able to print the form, kindly, send the
request as per format of the request provided
in the form.
Click
here for format |
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| Q2. |
Can
I request for temporary change in my address?
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| Ans. |
Change of address
once recorded by the Company is used for all future
correspondence with the investor. There is however
no restriction on the number of times an investor
can request for change of his address in Company
records. In case there is temporary change in
your address, you can send arequest for change
of address again once you move to your permanent
address.
Click
here for format |
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| Q3. |
Which
mode of communication can be used for sending the
request to the company? |
| Ans. |
The request for
change of address, duly signed by the FD holder
/ authorized person, should be sent to the Company
by post or by fax. Request for change of address
sent through e-mail will not be processed by the
Company. However, a scanned copy of the signed letter
requesting for change of address can be sent by
e-mail at apandit@bilt.com for further processing.
Click
here for format |
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| Q4. |
Will
I get acknowledgement letter for change of address? |
| Ans. |
Yes, after the new
address is updated in the records, the Company sends
out acknowledgement to the FD holder. |
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| Q5. |
Can
there be multiple addresses for a single FDR? |
| Ans. |
No, there cannot
be multiple communication addresses for single
FDR No.
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| B.
Change/Inclusion of Bank Particulars |
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| Q1. |
What
is the procedure to get change in my bank details
recorded with the Company? |
| Ans. |
Kindly, send a request
letter to the operating office of the Company at
Fixed Deposit Section, Ballarpur Industies Limited,
First India Place, Tower C, Block A, Mehrauli Gurgaon
Road, Gurgaon - 122 002, providing new bank details,
which must include, name of the bank, branch address
and account number. Details of old bank details
(if any) should also be mentioned on the request
letter.
The request letter must be signed by first applicant
in case of individual F.D holders and by authorized
signatories in case of Company, trust, body corporate
or power of attorney holder as per specimen signatures
recorded with the company. In case of change in
the authorized signatories, request letter must
be duly supported by board resolution/ trust deed
Please refer to the link below for downloadable
form for change/Inclusion of bank details. In case
you are not able to print the form, kindly, send
the request as per format of the request provided
in the form.
Click
here for format |
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| Q2. |
Will
I get acknowledgement letter for change/inclusion
of bank details? |
| Ans. |
Yes, after updation
of bank detail in the records, the Company sends
out acknowledgement to the FD holder. |
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| Q3. |
Which
mode of communication can be used for sending the
request to the company? |
| Ans. |
The request for updation
of Bank particulars, duly signed by the FD holder
/ authorized person, should be sent to the Company
by post or by fax. Request for updation of Bank
Paticualrs sent through e-mail will not be processed
by the Company. However, a scanned copy of the signed
letter requesting for updation of Bank particulars
can be sent by e-mail at apandit@bilt.com
for further processing.
Click
here for format |
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| Q4. |
How
can I get new cheque in lieu of interest/refund
warrant having details of my old bank account which
has been closed? |
| Ans. |
Kindly, send the
interest/refund warrant back to the Company at its
operating office at Fixed Deposit Section, Ballarpur
Industies Limited, First India Place, Tower C, Block
A, Mehrauli Gurgaon Road, Gurgaon - 122 002,
along with instructions for issuance of fresh cheque
having new bank details mentioned on it.
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| C.
Duplicate FDR |
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| Q1. |
I
have lost /misplaced my Fixed Deposit Receipt. What
steps should I take to obtain duplicate FDR? |
| Ans. |
Kindly, send a letter
to the Company at its operating office at Fixed
Deposit Section, Ballarpur Industies Limited, First
India Place, Tower C, Block A, Mehrauli Gurgaon
Road, Gurgaon - 122 002, intimating loss of Fixed
Deposit Receipt , along with duly executed indemnity
bond on requisite amount of non-judicial stamp paper
as per prescribed format provided in the link below.The
indemnity bond along with request letter for issuance
of duplicate Fdr must be signed by first applicant
in case of individual F.D holders and by authorized
signatories in case of Company, trust, body corporate
or power of attorney holder as per specimen signatures
recorded with the company. In case of change in
the authorized signatories, request letter must
be duly supported by board resolution/ trust deed
The indemnity bond must also be notarized by notary
public. All expenses in this connection will be
borne by the F.D holder.
Click
here for format |
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| Q2. |
I
have lost my Fixed Deposit Receipt, which has already
matured. How can I get repayment of FDR? |
| Ans. |
Kindly, send us indemnity
bond along with request letter for repayment of
FDR. The request letter & indemnity bond must
be signed by first applicant in case of individual
F.D holders and by authorized signatories in case
of Company, trust, body corporate or power of attorney
holder as per specimen signatures recorded with
the company. In case of change in the authorized
signatories, request letter must be duly supported
by board resolution/ trust deed The F.D amount will
be repaid on the basis of mentioned documents.
Click
here for format |
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| Q3. |
I
do not remember the lost / misplaced Fdrs’
no. or have not received FDR against the application
made by me? How shall I fill in the same in the
indemnity bond for issue of duplicate FDR? |
| Ans. |
Kindly, provide the
following details to us to enable us to provide
you the FDR Nos.: |
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- In case original FDR has not been received,
kindly provide details of cheque filed along
with the application viz cheque no, date, amount
and name of the Bank on which drawn
- In case FDR was issued on renewal of old
FDR, kindly provide old FDR No., date of renewal,
amount of FDR, scheme under which isused, tenure
of FDR and name of FD holders.
- In case above details are not available,
kindly provide name of FD holders including
joint holders, address, amount of FD, scheme
and rate of interest and date of investments.
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Instructions for
Duplicate FDR: |
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- Indemnity bond has been executed on requisite
amount of stamp paper.
- Same has been duly notarized by notary public.
- Covering letter has been attached with indemnity
bond with clear instructions to the company
for issuance of duplicate Fdr or repayment of
Fdr .
- Both covering letter & Indemnity bond
has been signed by the first applicant.
- Above mentioned documents have been sent to
‘operating office’ of the company
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Click
here for format |
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| D
. Duplicate Interest/Refund warrant(s) |
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| Q1. |
I
have lost /misplaced my Interest/Refund warrant(s).What
steps should I take to obtain duplicate Interest/Refund
warrant(s)? |
| Ans. |
Kindly, send us a
letter, along with duly executed indemnity bond
on requisite amount of non-judicial stamp paper
as per prescribed format provided in the link below.
The indemnity bond along with request letter for
issuance of duplicate interest/refund warrant(s),
must be signed by first applicant in case of individual
F.D holders and by authorized signatories in case
of Company, trust, body corporate or power of attorney
holder as per specimen signatures recorded with
the company. In case of change in the authorized
signatories, request letter must be duly supported
by board resolution/ trust deed The indemnity bond
must also be notarized by notary public. All expenses
in this connection will be borne by the F.D holder.Pl,
note that duplicate warrant can only be issued after
expiry of three months from the warrant date. Hence,
Indemnity bond must be sent to the company only
after expiry of three months from the date of lost/
misplaced warrant.
Click
here for format |
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| Q2. |
Valid
date of my lost refund/interest warrant has already
expired. Can company issue me duplicate cheque(s)
without furnishing Indemnity bond? |
| Ans. |
No, In any case indemnity
bond will be required for issuance of duplicate
cheque.
Instructions for Duplicate Interest/ Refund warrant:
- Indemnity bond has been executed on requisite
amount of stamp paper.
- Same has been duly notarized by notary public.
- Covering letter has been attached with indemnity
bond .
- Both covering letter & Indemnity bond
has been signed by the first applicant.
- Above mentioned documents have been sent
to ‘operating office’ of the company
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Click
here for format |
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| Q3. |
I
have not received the Refund / Interest Warrant
or I do not remember the lost / misplaced Refund
/ Interest warrant details? How shall I fill in
the same in the indemnity bond? |
| Ans. |
Kindly, provide the
following details to us to enable us to provide
you the Refund / Interest Warrant details:
FDR No., amount of FDR, name of first / sole FD
holder, tenure and scheme of deposit, period for
which interest has not been received, if applicable. |
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Click here for format |
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| Q4. |
Why
can’t company issue stop payment request to
the bank for my lost refund/interest warrant and
issue duplicate cheque immediately? |
| Ans. |
Since, each warrant
is payable at par at various branches of the bank
across India, it is practically not possible for
banks to issue stop payment instructions to all
the branches. It is therefore necessary for us to
wait till the expiry of the validity of the original
warrant to issue duplicate cheque.
Click
here for format |
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